Friday, April 8, 2011

Conflict Management: Definition, Characteristics, Sources, Impacts and Strategies to Overcome Conflict

According Nardjana (1994) Conflict is the result of situations where the desire or the will of a different or opposite from one another, so that one or both interrupted each other.

According Killman and Thomas (1978), conflict is a condition of the occurrence of discrepancies between the values or goals to be achieved, both within individuals and in relationship to others. Conditions that have been put forward that can interfere with even hamper the achievement of emotion or stress that affect the efficiency and productivity of work (Wijono, 1993, P.4)

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